If you are inquiring about having your watch repaired, please complete and print the form below, then return your watch with the completed form to Timex Group Canada Inc. (full address will be on the following page). Please note that the payment information will need to be filled out by hand after you print the document.
Each repair request, whether in-warranty or not, should include your payment or your credit card details once the form is completed and printed. This will avoid unnecessary delays in processing your repair request.
Please allow up to 2 to 4 weeks from the date we receive your package for your watch to be processed and returned.
This form is for Canadian residents only.
Watches of over $300.00 that require parts or service may incur higher charges. Please contact us for an estimate. Watches older than 5 years are not repairable due to unavailability of parts.
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